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Terms

Terms of Service

Last Updated: 08-04-2026

These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“you” or “User”) and DMS Services, a company organized under the laws of the Province of Quebec, with its principal place of business at:

330 Avro Ave
Pointe-Claire, QC, H9R 5W9
Canada

(“Company”, “we”, “us”, or “our”).

By accessing or using the DMS.cx platform, website, or related services (collectively, the “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree, you must not access or use the Service.

1. Nature of the Service

DMS.cx is a digital workflow and information-coordination platform designed to allow Users to:

  • store encrypted or protected materials;
  • configure automated check-in processes;
  • designate verifiers, recipients, and beneficiaries; and
  • establish conditional notification and release workflows.

The Service is a technical tool only and does not provide legal, fiduciary, financial, or estate-planning services.

2. No Legal or Fiduciary Relationship

The Service is not, and must not be interpreted as:

  • a will, trust, codicil, or testamentary instrument;
  • a legal, financial, or estate planning service;
  • a fiduciary, trustee, executor, mandatary, or escrow agent;
  • a custodian of assets or legally binding instructions; or
  • a determination or certification of death, incapacity, or entitlement.

The Company does not assume any fiduciary duty or legal responsibility toward you or any third party.

You remain solely responsible for ensuring that your legal, estate, and financial affairs are properly documented through qualified professionals.

3. Eligibility

You may use the Service only if:

  • you are at least eighteen (18) years of age; and
  • you have the legal capacity to enter into binding agreements under applicable law.

You represent that all information you provide is accurate and that your use complies with all applicable laws and obligations.

4. User Responsibilities

You are solely responsible for:

  • all content, data, instructions, and materials you submit;
  • maintaining the confidentiality and security of your account credentials;
  • safeguarding any encryption keys, passphrases, or recovery materials;
  • selecting and managing verifiers, beneficiaries, and recipients;
  • ensuring all contact information remains accurate and current;
  • independently verifying and testing your configured workflows; and
  • ensuring compliance with all applicable legal, contractual, and fiduciary obligations.

Loss of encryption credentials may result in permanent and irreversible loss of access to your data. The Company cannot recover such data.

5. Designated Contacts

By designating any verifier, beneficiary, or recipient, you represent that:

  • you have obtained all necessary permissions to provide their personal information; and
  • you authorize the Company to contact them in connection with the Service.

You acknowledge that the Company is not responsible for:

  • the identity, actions, omissions, or availability of any such persons; or
  • any consequences arising from your designations.

6. No Guarantee of Execution or Delivery

The Service operates on a best-efforts basis.

The Company does not guarantee:

  • that any check-in, notification, verification, or release will occur;
  • that communications will be delivered or received;
  • that workflows will execute correctly or at any specific time; or
  • that any designated person will respond or act appropriately.

Failures may occur due to, without limitation:

  • incorrect information;
  • third-party service failures;
  • system interruptions;
  • user error;
  • malicious or incorrect verifier input; or
  • events beyond the Company’s control.

You accept all risks associated with such failures.

7. Security and Encryption

The Service may implement encryption or security measures; however:

  • the scope and implementation may vary over time;
  • operational metadata may be processed as necessary; and
  • no system can be guaranteed to be fully secure.

All security features are provided on a commercially reasonable, best-efforts basis.

The Company does not guarantee confidentiality, integrity, or availability of any data.

8. Fees, Payments, and Cryptocurrency

Certain features of the Service require payment.

You agree that:

  • all payments are final and non-refundable unless expressly stated otherwise;
  • cryptocurrency transactions are irreversible and not subject to chargebacks;
  • payment confirmation depends on blockchain/network conditions;
  • delays, errors, or losses may occur due to network or processor issues; and
  • you are solely responsible for sending payments to the correct address.

The Company is not liable for:

  • incorrect transactions;
  • lost funds;
  • volatility in cryptocurrency value; or
  • third-party processor failures.

Subscription services may renew automatically unless cancelled in accordance with disclosed terms.

9. Acceptable Use

You agree not to use the Service:

  • in violation of any law or regulation;
  • for fraudulent, abusive, or harmful purposes;
  • to store or distribute unauthorized or unlawful content;
  • to interfere with the operation or security of the Service; or
  • in any manner that may expose the Company to liability.

The Company may suspend or terminate access at its sole discretion.

10. Intellectual Property

All rights, title, and interest in the Service remain the exclusive property of the Company or its licensors.

You are granted a limited, non-exclusive, non-transferable right to use the Service.

You retain ownership of your content but grant the Company a limited license to process it as necessary to operate the Service.

11. Suspension and Termination

We may suspend or terminate your access at any time, including for:

  • breach of these Terms;
  • suspected unlawful activity;
  • security risks; or
  • legal or regulatory requirements.

You may discontinue use at any time.

Data retention and deletion are governed by the Privacy Policy.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY

The Company does not guarantee any specific outcome.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR DIGITAL ASSETS.

THE COMPANY’S TOTAL LIABILITY SHALL NOT EXCEED:

  • the amount paid by you in the preceding twelve (12) months; or
  • CAD $100, whichever is greater.

14. Indemnification

You agree to indemnify and hold harmless the Company from any claims arising out of:

  • your use of the Service;
  • your content or instructions;
  • your violation of these Terms; or
  • disputes involving your designated contacts.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein.

Any dispute shall be submitted to the exclusive jurisdiction of the courts of the District of Montreal, Quebec.

16. Force Majeure

The Company shall not be liable for any delay or failure resulting from causes beyond its reasonable control, including technical failures, cyber incidents, or infrastructure outages.

17. General Provisions

  • If any provision is found unenforceable, the remainder shall remain in effect.
  • These Terms constitute the entire agreement between you and the Company.
  • Failure to enforce any provision shall not constitute a waiver.

18. Contact

DMS Services
330 Avro Ave
Pointe-Claire, QC, H9R 5W9
Canada
Email: dms@dms.criv.app